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Active incidents
3 in progress
Checkout API Latency
Slack context summary: elevated error rate follows a deployment in checkout path; blast radius currently limited to EU checkout.
Incident timeline
- 09:12Latency spike detected on checkout-api
- 09:13Slack context detected from #incidents
- 09:15Deploy #742 linked to signal spike
- 09:16Status degradation confirmed in EU region
Related historical incident: Checkout latency after canary deploy (Jan 14)
Product preview
Incident Event Graph
Correlate alerts, changes, services, and historical context into one explainable incident view.
Checkout API latency
SEV-2 incidentError rate increased 4.2x after deploy #742, with primary impact on EU checkout flow.
Possible cause: DB connection saturation in checkout-read-replica.
Linked services
Related changes
checkout-service@742 - connection pool tuning Investigation state: monitoring rollback decision
Previous similar incidents
Jan 14: Checkout latency from replica saturation (resolved with pool rollback) Operational memory match: 87%
search-api error spike
Incident timeline
- 09:12 Alert storm begins across checkout services
- 09:13 Signal grouping in progress
- 09:15 Deploy #742 linked as likely trigger
- 09:20 Context summary published to on-call channel
Flow AI detected a second anomaly in the same deployment window.
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Slack signals used in analysis
- Thread context and decisions
- Deploy references and service mentions
- Escalation patterns and incident ownership
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Alert fatigue
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Lost Slack context
Critical clues get buried in incident channels and handoffs lose key decisions.
Disconnected signals
Status pages, GitHub changes, and alerts stay fragmented across multiple tools.
No operational memory
Every incident starts from zero because past causes and resolutions are hard to reuse.
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Correlate context
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Active incidents
SEV-2 incidentContext summary: error rate increased 4.2x after deployment #742, with primary impact on EU checkout flow.
Possible cause: DB connection saturation in `checkout-read-replica`.
Incident timeline
- 09:12 Alert storm begins across checkout services
- 09:13 Investigation state: signal grouping in progress
- 09:15 Deploy #742 linked as likely trigger
- 09:20 Context summary published to on-call channel
Linked services
Related changes
`checkout-service@742` - connection pool tuning
Investigation state: monitoring rollback decision
Previous similar incidents
Jan 14: Checkout latency from replica saturation (resolved with pool rollback)
Operational memory match: 87%
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IncidentFlow starts from a normal engineering question, not a dashboard drill-down.
Quick start with MCP
Connect IncidentFlow in under a minute and investigate incidents with full operational context.
Setup flow
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Point your MCP client to IncidentFlow so investigation context is available in one place.
Connect operational signals
Authorize alerts, Slack context, status pages, and deploy metadata for correlation.
Ask investigation questions
Start with broad triage questions, then narrow by timeline, blast radius, and recent changes.
IncidentFlow console
{
"servers": {
"incidentflow": {
"url": "https://mcp.incidentflow.io/mcp",
"type": "http"
}
}
}Add this server definition to your MCP workspace configuration.
Sample prompts
- What needs attention right now?
- Which incidents have customer impact?
- What changed 15 minutes before checkout latency started?
- Is this related to GitHub status, infra, or our deploy?
Response preview
- SEV-2: checkout-api latency elevated in EU.
- Correlated signals: 124 alerts, Slack #incidents thread, deploy #742.
- External context: partial degradation on GitHub Status API.
- Recommended next step: rollback checkout release candidate and monitor error budget.
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